
Troubleshooting
Please refer to the FAQ table below for easy troubleshooting. The table below describes some typical
problems and their solutions. Please consult these guides before contacting your Intercom dealer.
- Check power cord connection.
- Confirm that there is power from the outlet.
- Ensure that the 12V PSU is connected to each unit.
- Check the cameras cable and connections.
- Check the monitors cable and connections.
- Ensure you are not in playback mode.
Cannot connect to one device when it has
been programmed.
- - Try to ping its IP address from a PC.
Door Station and Monitors not connecting
- - Reboot All Devices and Wait 5 minutes to ensure all
devices have finished loading.
- Test the Network cables with a Lan Cable Tester
This guide is intended as a Quick Set Up and Basic use manual only, please refer to the User
Manual on the included CD for all other details.
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